Last Updated: March 2026
At Astello LLC, we are committed to protecting and respecting your privacy. This Privacy Policy (this “Policy”) describes how we collect, use, and disclose personal information of users of our services, including our website at astello.us (our “Site”).
By using our Site, you agree to the terms of this Policy. If you do not agree with these terms, please do not use our Site.
We and our third-party service providers may collect and process the following types of personal information:
Contact Data: Name, phone number, and email address.
Property Data: Service address or ZIP code provided for service quotes.
Technical Data: IP address, browser type, device model, and pages visited on our Site.
Social Media Data: Profile information if you interact with our social media pages.
Communications: Any information you provide when contacting us via phone, text, or email.
Direct Interaction: When you fill out forms on our Site, request a quote, or call us.
Automated Technologies: We use cookies, tracking pixels, and Google Analytics to monitor Site activity.
Third Parties: We may receive feedback or profile data from social media platforms if you link to us there.
We use the collected information to:
Operate and maintain our Site.
Provide HVAC quotes and schedule service appointments.
Communicate special offers, rebates, or promotions.
Conduct market research and targeted advertising.
Improve our customer service and website performance.
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We do not sell your personal data. We may share information with:
Service Providers: Website hosts, email vendors, and credit card processors.
Legal Requirements: When required by law to combat fraud or comply with a subpoena.
Advertising Partners: Data collected via cookies may be shared with advertising companies to show you relevant ads.
Our services are not intended for use by children under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information from our files.
Depending on your location, you may have the following rights regarding your data:
Access/Correction: The right to request a copy of your data or correct inaccuracies.
Deletion: The right to request that we delete your personal information.
Opt-Out: You may opt-out of marketing emails by clicking “unsubscribe” or by contacting us directly.
Cookie Control: You can set your browser to refuse all or some cookies. For more details, see our Cookie Policy.
If you have any questions about this Policy or our privacy practices, please contact us:
Astello LLC
Phone: (518) 328-1343
Email: [email protected]
